Your Appointments

Appointments are available daily. There are a limited number of pre bookable appointments available, however the majority of appointments are released on the day at 8.00 am. We will endeavour to book you in with the Doctor of your choice but we cannot guarantee this due to patient demand. If you can’t obtain an appointment you will be directed to the appropriate service for your problem.

Please remember that appointments can be booked online (learn more) and that follow up appointments should be made in advance as the number available each day is limited.

Multiple Complaints
Patients are encouraged to present with one problem when seeing doctors as the time per appointment is limited. This is particularly important when the appointment is booked as an emergency. However, doctors do understand that there might be occasions when it is difficult for patients to know which problem to choose from the list to discuss or that the long list of problems might all be connected. Sometimes it might be a need to catch up when it has been a long time since the last visit to the doctor. 

In any case, it does help the doctor, in order to manage the consultation, when patients present all the problems at the beginning of the consultation. The doctor might choose to pick up the problem that medically needs the most immediate attention and ask the patient to rebook an appointment for the problems that can safely wait. A little list or aide memoire written in anticipation and presented at the start of the consultation helps to avoid the last minute ‘while I am here doc’ comment that might actually be the symptom that is the most important and that the doctor could be more interested in exploring. 

Missed Appointments
It is incredibly important that you don't repeatedly miss appointments and that if you cannot make your appointment you let us know at the earliest possible oppourtunity, no later than 24 hours before your appointment. 

To learn more please click here

IF YOU CANNOT KEEP YOUR APPOINTMENT, PLEASE LET US KNOW AS SOON AS POSSIBLE. 

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Contact Us

42 Kingsway
40-42 Kingsway
Waterloo
Liverpool
Merseyside
L22 4RQ
Tel: 0151 920 8800