Healthwatch

The majority of people who access NHS health services are happy with their care and treatment. Unfortunately things can sometimes go wrong. If you’re not satisfied with the service you’ve experienced from a hospital, doctor, dentist, local surgery or other NHS provider, you are entitled to complain about it. 

The healthwatch service can help you make this complaint, by providing a free, confidential and independent service designed to help you understand your rights and make informed choices.