There are times that patients could make a better use of their time by speaking to the doctor on the phone. The practice offers a considerable amount of phone consultations with doctors and nurses every day. These consultations are used to discuss results of investigations, patients conditions, hospital discharges and medication reviews amongst others.
The practice encourage patients to request this consultation before 10:30 am if they would like to be added to the phone consultation list for the same day. Otherwise, unless in an emergency, the call will take place on the following day.
Our receptionists are trained to identify enquiries that could comprise a medical emergency and trained to advise patients or relatives about the most appropriate course of action.